All prices shown are tax inclusive — GST / VAT and other applicable taxes are already included in the displayed price. No extra tax is charged at checkout or on delivery.
You have selected a variant that includes a custom logo or engraving. Here is how it works:
Most products will be shipped out within 5 working days. Customized products (e.g. wooden kits for Rocket, Niche Zero, etc) are made to order and generally take 1 - 2 weeks to dispatch.
Shipping Policy
Our products are dispatched from Singapore or China based on inventory and the location of the manufacturing workshop. Most packages arrive in 20 days depending on your location. Shipping estimates are displayed in product page based historical orders.
Returns and refunds
We are glad to accept returns and exchanges if the items do not meet your expectation. The item must be returned in its original condition within 14 days. Please consider using secured shipping with insurance and tracking to avoid any potential damage to the item. We will issue a full refund once the package arrives safely.
Key deadlines
Contact us within 7 days of delivery.
Ship items back within 14 days of delivery, with tracking.
Cancellations
You can cancel an order by contacting us. Cancellations are generally allowed. Please contact us immediately if you have any problems with your order.
Items that can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders (such as products with custom engraving).
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
