Refund policy
We are glad to accept returns and exchanges if the items do not meet your expectation. The item must be returned in its original condition within 14 days. Please consider using secured shipping with insurance and tracking to avoid any potential damage to the item. We will issue a full refund once the package arrives safely.
Key deadlines
- Contact us within 7 days of delivery.
- Ship items back within 14 days of delivery, with tracking.
Cancellations
You can cancel an order by contacting us. Cancellations are generally allowed. Please contact us immediately if you have any problems with your order.
Items that can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for custom or personalized orders (such as products with custom engraving).
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.